Meriera aims to make every order experience clear and straightforward. This Shipping Policy explains how orders are prepared and delivered.
Order Processing
Orders are generally processed after payment has been successfully confirmed.
Processing times may vary depending on order volume, product availability, weekends, holidays, and other circumstances.
Once your order has been shipped, available tracking information may be provided to help you follow its progress.
Shipping Address
Please make sure your shipping information is accurate and complete when placing your order.
If you notice an incorrect address after placing an order, contact us as soon as possible at assistline@meriera.com. We will make reasonable efforts to assist, but changes cannot always be guaranteed once an order has entered the shipping process.
Delivery Times
Estimated delivery times may vary depending on the destination, shipping method, carrier operations, customs processing, and other factors outside our control.
Delivery estimates are not guaranteed dates.
Customs and Import Charges
For international orders, customs duties, taxes, or other import-related charges may apply depending on the destination country’s regulations.
Where applicable, such charges may be the responsibility of the customer.
Delayed or Lost Packages
If a package appears to be delayed or has not arrived within the expected delivery period, please contact us so we can help review the shipment.
Once an order has been handed to the shipping carrier, delivery may be affected by circumstances beyond our direct control.
Contact Us
For shipping questions or assistance with an order, please contact:
Email: assistline@meriera.com